Applying Lean in Health and Social Care Services: Improving Quality and the Patient Experience at NHS Highland, 1st Edition – FULL INSTANT DOWNLOAD | PDF DOCX EPUB

Name: Applying Lean in Health and Social Care Services: Improving Quality and the Patient Experience at NHS Highland
Edition: 1st Edition
ISBN-13: 9780367001896
ISBN-10: 0367001896
Addition ISBN: 9780429400865, 9781032178417, 9780429683954, 9780429683978, 0429683960, 9780429683961
Author(s): Cameron Stark; Gavin Hookway, Publisher: Productivity Press, Copyright: 2019
Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. This book systematically describes how NHS Highland uses Lean principles and mindsets to improve safety, quality, access, and morale while reducing costs, and increasing capacity. Existing books often describe the gains obtained by using Lean methods, but often do not describe the underlying concepts and methods in details. Other books describe continuous improvement work, or specific techniques such as daily management in detail. This book seeks to occupy a middle space by providing an overview of the range of Lean ideas applicable to healthcare with sufficient examples and cases studies from NHS Highland and partner organizations so readers can see them in use and practice.